SFC customer support for ecommerce shipping from China.

Service process Tracking help EN

CHINA FULFILLMENT · GLOBAL DELIVERY

Ship from China, with every step in view.

Compare SFC routes, sign in with Shopify, top up your balance in-store, and move from a first quote to your next shipment.

  • 220+Countries & regions
  • 50+Logistics partners
  • FullMilestone visibility
Check live rates Sign in to ship
SFC / CHINA Dispatch board
LATEST MOVEMENT Flight departed HKG → LAX · 14:36 CST
In transit
Track your order Enter tracking number
China WarehousingInventory control · Inbound inspection
Ecommerce FulfillmentPick & pack · Multi-channel orders
Global ShippingMultiple routes · Door-to-door
Tracking VisibilityKey milestones · Status timeline

LIVE SHIPPING COST CALCULATOR

First mile + warehouse
to destination.

International rates are from our China warehouse to destination. Choose drop-off or pickup for the China first mile, then compare routes.

01 · FIRST MILE

How goods reach our warehouse

For estimate only. Full pickup address is asked when you order.

02 · DESTINATION International leg
03 · PACKAGE Units: kg / cm

Final eligibility and charges depend on SFC account terms and shipment inspection.

LIVE QUOTE

Your SFC shipping options will appear here

Complete the inputs to compare available services and prices.

  • Returned by the SFC rates service
  • Based on parcel weight and dimensions
  • Pick a service to place an SFC order

SFC ACCOUNT BALANCE

Top up with
Shopify Checkout.

Pay in this store. After checkout succeeds, your linked SFC balance is credited automatically — no separate Payoneer step here.

BALANCE

Account top-up

Sign in required

Available SFC balance

—

Shipping fees are charged in RMB. USD is an approximate conversion from SFC rates.

≈ — RMB credited (SFC rate estimate)

Sign in to enter an amount and top up your SFC balance.

You pay in USD on Shopify Checkout. Balance is credited in your SFC currency (usually RMB) using the current SFC exchange rate. Final credit may vary slightly.

You will complete payment on Shopify Checkout. SFC balance updates after the order is paid.

Sign in to recharge

MY SFC ORDERS

Shipments on
your linked account.

Orders created in this store for your linked SFC customer. Sign in with Shopify to load the list.

ORDERS

Recent shipments

Sign in

SIGN IN REQUIRED

See orders for your linked SFC account

After you sign in with Shopify, shipments placed here will appear in this list.

ORDER DETAIL

Shipment

China domestic tracking

If you shipped this order to our warehouse with a China courier, save that tracking number here so we can match it.

TRACK YOUR ORDER

One valid tracking number.
The full journey in view.

Enter a 5–50 character tracking number from your SFC shipments. Sign in with Shopify first — you can only track your own orders.

LIVE TRACKING PROVIDED BY SFC

Live SFC tracking will appear here

Submit a valid tracking number to view the latest status and shipment milestones.

Your tracking number is sent securely to SFC only when you submit this form.

HOW SFC WORKS

From a live quote to your first shipment — in this store.

01
COMPARE

Check a live route

Enter destination and parcel details to compare SFC services and prices. No login required.

02
SIGN IN

Sign in with Shopify

Log in (or create a store account). We link your email to an SFC customer profile automatically.

03
SHIP

Top up and place the order

Pay a balance top-up in Shopify Checkout if needed, then submit the shipment with your linked SFC account.

READY TO SHIP WITH SFC?

Sign in with Shopify to link SFC and start shipping from this store.

Sign in to continue